ANNOUNCEMENT 00:

Introduce your  business.

First Ring

Caller IDTM information obtained.

Second Ring

"You have reached the dental office of Dr. S."

for example:  "The office will be closed for lunch until 1:30PM call back then, or listen for further options"

CUSTOM MESSAGE:

Include for special notices, if necessary

ANNOUNCEMENT 01:

The first level of choices.

"If this is a dental emergency press 1, all others press 2."

ANNOUNCEMENT 02:

The second level of choices

"If this is a dental emergency and you need to reach Dr. S. right away, Press 1"

ANNOUNCEMENT 03:

The third level of choices

"The office of Dr. S. is open Monday through Friday 9AM to 5PM for all appointments, and questions.  If you want to request an appointment or leave a message for the office staff to answer the next time the office is open press 1."

A message will be sent to your pager that a caller left a message.

The caller will be asked to leave a voice message.

ANNOUNCEMENT 05:

End the call with final advice

"Thank you for calling the dental office of Dr. s.  If you feel that your request is not handled in the time consistent with the urgency of your problem, you may call back.  If you feel that this is a severe emergency, you should hang up, call 911 or go to the nearest Emergency Room. Thank you.  Goodbye"

1

2

1

1

The caller will be asked to leave a voice message.

Dental Office Package with voice dialog # 7

Note: Incorrect choices will route the caller back to first announcement

ANNOUNCEMENT 04:

The fourth level of choices

"If you want to make an appointment, please leave your name, telephone number and insurance information"